Cotact us

Q: What is the shipping fee for my order?

A:We ship nike air max shoes to all over the world .And we just keep one world one price . The shipping fee is free . For more details, please reference our Delivery page.

Q: Are all your Nike air max shoes in stock?

A: Yes, they’re usually available. But the stock levels might reduce due to demand. If you place an order, but they are happened to be out of stock, we will let you know timely. And a refund will be issued to you.

Q: Do you have a secure server? Am I safe submitting my credit card information to you over the Internet?
A:
Yes, you are safe submitting your credit card information over the Internet. Our websites are hosted by United States Networks. Their servers are extensively tested against security exploits. All unnecessary services are disabled, all security patches are up-to-date, and servers are audited regularly for attempted break-ins. Their systems administrators actively maintain awareness of new security developments. Their custom network monitoring systems ensure that attacks are identified and responded to promptly.

Q: What is your return policy?

A: If the products you received come across any quality problems, or you receive wrong size, color, you can return us in 7 days. For more details, please reference to our return policy Page.

Q: Is there a store in my area?
A:
We are a retailer of the products we sell; therefore we do not have information about other retail store locations. You must contact the company directly to obtain this information.

Q: What about delivery time?
A:
For packages shipping, all orders may take about 5-10 business days delivery time to your door and also tractable online any time.

Q: How do I track my order?
A:
You can go to our tracking order page to know the details about your order status. Most orders can be tracked by going to EMS Once you make orders here, you will get an email noticing Order confirmation with tracking number together. And tracking numbers could be trackable online in 48 hours later. Please contact us via email if you need further tracking assistance.

Q: What if I have worn my shoes? Can I still return them?
A:
No. We cannot take back worn shoes, as we will not be able to resell them. If worn shoes are sent back to us, we will ask shipping cost for send them back. All shoes asking for return should be in new condition, including package.

Q: My order still says processing after a few days
A:
This is normal, once we receive a delivery date your account will be updated with this information so you know when your order will be delivered.

Q: What if I am not available on my delivery date?
A:
If you are not available to sign for your order then it will be returned to your local sorting office for an automatic delivery, or an arrangement made by yourself. A delivery card should have been left.

Q: Do I have to sign for delivery?
A:
Yes, all orders require a signature.

Q: What if my items are faulty?
A:
Please contact us within 3 days of delivery to let us know, we will endeavor to sort this out for you.

Q: Do you do wholesales business?
A:
Yes, Welcome wholesale business; please contact us for more information about wholesale business.